One Drop Support

Will One Drop automatically mail me my test strips?

Automatic Shipments: One Drop | Plus subscriptions (50, 100, 200, 300) are shipped monthly or quarterly right to your door. Click here to pick a plan.

On Demand Ordering: One Drop | Premium (Unlimited) subscribers order test strips (up to 300 at a time) as needed via One Drop | Mobile. Click here to pick a plan. Click here to learn more about in-app ordering.

☆ One Drop | Premium subscribers have the ability to order unlimited test strips so long as they are syncing their One Drop | Chrome with the One Drop | Mobile app. It is important that users are testing and syncing. For this reason, our system will automatically place a hold on users who order >300 test strips/month without syncing >300 readings/month to their One Drop | Mobile app account. Please contact customerservice@onedrop.today if you believe your account has been placed on hold. Need help syncing your meter? Click here.





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