One Drop Support

Notifications & Permissions

One Drop will provide you with useful notifications/reminders. 

What kind of reminders appear in my notification inbox?

  • Scheduled medications
  • BG check (iOS: 30 minutes after logging activity; 1 hour after logging insulin; 2 hours after logging food / Android: 1 hour after logging insulin)
  • Temp basal
  • Social notifications (i.e., stickers)

*** Please note that notifications will only be triggered for moments you logged directly in One Drop -- if you're logging carbs or exercise elsewhere (like Apple Health or My Fitness Pal) and syncing that data with One Drop, it will NOT trigger a blood glucose notification.***

iOS

1. Enter One Drop | Mobile Settings.

2. Click "Notifications & Permissions".

3. Click "Notifications".

4. Tap button next to "Allow Notifications" until it turns green (on).

5. Adjust your preferences accordingly.


Android

1. Enter One Drop | Mobile Settings.

2. Click "Notifications & Permissions".

3. Tap specific push notifications to turn them on.



Can't find what you're looking for?
Email us: support@onedrop.today