One Drop Support

Setting up your CGM (iOS only)

Your CGM (Continuous Glucose Monitor) can be synced with your One Drop | Mobile app only if you have enabled HealthKit sharing with One Drop AND your CGM has an iPhone app.

  1. Make sure One Drop | Mobile has been granted sharing permissions to Apple HealthKit (see Health Data Sync).
  2. Download the appropriate CGM app. (Example: Dexcom G5 has a mobile app available in the Apple App Store.)
  3. Enable Apple Health Kit sharing in your CGM app. (Example: Dexcom G5 App Settings > Health > Enable.)

BSG7Voiq7vbFmyvlVLjjDFgTLBk6t3tjjw.png

s2-FBdzyPZMshbHPWBqIdI7imzEzEVRiPQ.png

NoteThe Apple Health App has a 3 hour lag time when sharing this data. CGM sharing is applicable to iPhones, but not yet available for Android. 



Can't find what you're looking for?
Email us: support@onedrop.today