One Drop Support

Does unlimited test strips really mean unlimited?

One Drop Unlimited users have the ability to manually order unlimited strips so long as they are syncing their meter with the One Drop app. It's important that users are testing and syncing. For this reason, our system will automatically place a hold on users who order >300 test strips/month without syncing >300 readings/month. If you believe your account has been placed on hold email us at customerservice@onedrop.today

Need help syncing your Chrome? Click here

Need help ordering strips? Click here.



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Email us: support@onedrop.today