One Drop Support

I need a One Drop | Chrome replacement

What's wrong with your One Drop | Chrome?

I'm having trouble trusting my readings.

We stand behind the accuracy of our meter. Lean more about clinically proven accuracy here.

Need control solution? E-mail us at ☆ One Drop | Chrome must be tested with our proprietary control solution. Testing with other control solution may result in an inaccurate reading. Learn how to use control solution here.

My One Drop | Chrome is broken.

E-mail us at Please include:

  • Name and e-mail associated with your order
  • Order number (One Drop Store) or receipt (Amazon, Apple, Walmart, Jet)
  • Photo of Chrome
  • Written explanation of issue

After reviewing your complaint we will send you a return label and replacement One Drop | Chrome kit.

I lost my One Drop | Chrome.

We are sorry to hear your One Drop | Chrome has been lost or stolen. Please e-mail us at We will provide a discount code.

Can't find what you're looking for?
Email us: