One Drop Support

Notifications Inbox

What kind of reminders appear in my notification inbox?

  • Scheduled medications
  • BG check (iOS: 30 minutes after logging activity; 1 hour after logging insulin; 2 hours after logging food / Android: 1 hour after logging insulin)
  • Temp basal
  • Social notifications (i.e., stickers)

*** Please note that notifications will only be triggered for moments you logged directly in One Drop -- if you're logging carbs or exercise elsewhere (like Apple Health or My Fitness Pal) and syncing that data with One Drop, it will NOT trigger a blood glucose notification.***

How do I use these notifications?

Click on a notification and be prompted to take action. Tap a medication reminder to log meds. Tap a BG reminder to log a blood glucose reading. The notification will turn from blue to white once you've completed the action. 

How do I delete a notification?

Swipe left and press "Delete" to remove a notification from the inbox list.

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