One Drop Support

How long does test strip delivery take? (One Drop | Premium)

Once a One Drop | Premium subscriber places an in-app order of test strips, the order is registered. At this time, the user will receive a confirmation e-mail. The order is then sent to and processed by our fulfillment center. At this time, the user will receive a tracking link via e-mail.

Test strips are delivered within 5-10 business days after processing by our fulfillment center.

  • Our fulfillment center processes orders on business days ONLY (Monday-Friday). 
  • Orders placed after 2PM EST Monday-Thursday will be processed the following business day.
  • Orders placed after 12PM EST on Friday, on Saturday, or on Sunday, will be processed the following business day (Monday). 
  • Orders cannot be processed on US national holidays. 

We kindly ask that users take these processing guidelines and delivery time estimates into consideration when placing test strip orders 


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