One Drop Support

Help! My meter won't turn on!

Try resetting your One Drop | Chrome by doing the following:

1. Open battery door - Make sure One Drop | Chrome is off. Turn One Drop | Chrome so you are looking at the battery door. Slide the battery door off the One Drop | Chrome. 

2. Remove the old batteries - To remove the old batteries, use a tool (e.g., paperclip). ☆ Press and HOLD One Drop | Chrome power button BEFORE reinserting batteries.

3. Reinsert batteries - Reinsert batteries with the positive (+) sign facing towards you.

4. Close battery door - Slide the battery door onto the One Drop | Chrome. Make sure the battery door is completely closed before using One Drop | Chrome.

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