One Drop Support

Help! My One Drop Glucose Meter won't turn on!

Try resetting your One Drop Glucose Meter by doing the following:

1. Open battery door - Make sure One Drop Glucose Meter is off. Turn One Drop Glucose Meter so you are looking at the battery door. Slide the battery door off the One Drop Glucose Meter. 

2. Remove the old batteries - To remove the old batteries, use a tool (e.g., paper clip). ☆ Press and HOLD One Drop Glucose Meter power button BEFORE reinserting batteries.

3. Reinsert batteries - Reinsert batteries with the positive (+) sign facing towards you.

4. Close battery door - Slide the battery door onto the One Drop Glucose Meter. Make sure the battery door is completely closed before using One Drop Glucose Meter.

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